Welcome to our Resources for Tour & Activity Businesses. This is where we share PDFs, tools, blogs and other useful discoveries from around the web. Wether you are a guide, a tour director our a tour business owner – this page is here to help.

Want to be the first to know when we release new videos, workshops and tools? Join the Be a Better Guide Community and we’ll share our new resources as soon as they’re created. Otherwise, bookmark this page and check back regularly for updates.

Know of a resource you would like to share with the whole community? Email us at info-at-beabetterguide.com

Enjoy and please feel free to share with your colleagues, partners and friends!

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We regularly create succinct, 1-2 page PDFs with helpful tips for tour leaders and businesses. Below are 7 of our most popular! Download the ones that interest you OR grab all seven in our PDF POWER Pack

Other Useful Be a Better Guide Resources:

Interpreting Tips for Guides – The TORE Method

19 Do’s and Don’ts for Group Tour Companies

The Winning Words and Forbidden Phrases – Customer Service Language with Be a Better Guide

7 Simple Ways to Reassure Your Guests – Language You Can Use

The LAUGH Method – Handling Challenging Customers with Care

Extraordinary Storytelling – A Cheat Sheet for Tour and Activity Operators

63 Tour Guide Companies that Hire Tour Guides – Tour Leader Job Seeking 

The Ultimate Tour Guide Backpack – 18 Essential Items

What to Do With Your Hands While Speaking? Effective Hand Gestures for Tour Guides

How to Effectively Use Your Body Language as a Tour Leader – Body Language Tips

A Guide to Live Streaming Apps for Tour Leaders

7 Ways to Be More Hilarious – Video Examples and Tips

How to Be a People Person – 5 Essential Books for Tour Guides

How Not to Lose Your Voice (and How to Get it Back When it’s Gone!)

Live Video Streaming for Small Businesses – A Quick Guide

Video Made Simple – Video Tutorials & Tech Help

Resources for Handling Gratuities:

How to Double Your Tips – Professional Guide Secrets: Free Video Course for Tour Guides

8 Secrets to Connecting with Your Guests – A PDF Cheat Sheet

Great Tip Speeches – Examples and Swipe Copy – A PDF Cheat Sheet

Communicating your Tipping Policy – Real-world Examples from Effective Tour Companies – A PDF Cheat Sheet

The 6 Most Common Mistakes Tour Guides make when Asking for Tips – A PDF Cheat Sheet


These videos are short, practical and full of tips and techniques for leading great tours. Here are some of our most popular to get you started or go ahead and get your binge on! Looking for something specific? Select from the topics below.


In this podcast we’ll look at best practices for tour guides, travel businesses, activity operators and Destination Management Companies. Whether you’re a freelance guide, a travel business owner, a tour operator, a travel agent, a lodge, a hotelier or a tour guide trainer, the Be a Better Guide podcast will offer simple, actionable advice for increasing your bookings and building a successful tourism brand. Find show notes, the original video streams, links and VIP resources at http://www.beabetterguide.com/podcast